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The ABC Distributing catalog was bought out by LTD Commodities. But, the same great products and excellent service are still offered!
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At Shoeline.com you will find a wide selection of the finest footwear and footwear accessories available. You may return your purchase within 30 days of shipment for a refund or exchange. Beyond 30 days, our products are guaranteed against defects for 1 year.
Shoeline.com Customer Care Department is available:Monday – Friday
Saturday, Sunday: Closed
You may check your order status via the Order Status link located at the top right of every page.
Phone: Toll Free: (877) 818-4461.
Fax: (603) 386-6126.
International and Toll: (978) 933-4700
Customer Service Address:
100 Brickstone Square
Andover, MA 01810
Most in-stock orders leave our warehouses within 1-3 business days with delivery times ranging from 3-8 business days. Express Orders are shipped out within 1-2 business days with delivery times based on express option selected. Shipping costs are calculated by the quantity of items in your cart and your shipping address.
Shoeline.com stands by our products. If you are unhappy with your order you may return your purchase within 30 days of shipment for a refund or exchange. Shoes must be in original(unworn) condition to be accepted for returns/exchange(unless defective). Beyond 30 days, our products are guaranteed for 1 year against defects and workmanship.
If you did not receive a Merchandise Return Form with your order, please print,fill out, and return this Return Form (Acrobat PDF) for your return/exchange.
Straight returns are charged a fee of $6.95 if the UPS Pre-Paid Return Sticker provided is used.The cost of shipping an item back to Shoeline.com is always the responsibility of the customer.(Note: exceptions to this policy are made for defective items). No shipping charges will be applied to exchange orders.
Please note that on all exchange requests you will be refunded for the item you return and then charged for the new item when it ships out to you.
We will process your return/exchange 1-2 days after it is received at our warehouse. You will receive an email from us to confirm the receipt and processing of your return. Please allow 3-5 business days for the refund credit to appear on your credit card/bank account.
If you have any questions, please call us at (877) 818 4461 or via email at email@example.com.