Request a Free Mail Order Chewy.com Catalog Pets and Supplies 2024 Catalog

Chewy offers the best pet supplies ranging from pet food, toys, and treats to litter, aquariums, and pet supplements plus so much more. They have everything you need for your pet at amazing prices, every day. Explore more than 2,000 favorite brands. Visit their Chewy Store nearest branch or browse their free online pet supplies catalog called Chewy Pet Supplies Catalog for their latest updates.

About Chewey

At Chewy, we strive to deliver the best products with the best service – and we want to become even better. Happy customers are always our #1 priority, and our team members are passionate about finding new ways to wow both pet owners and the industry at large.

Frequently Asked Questions

What is the status of my order?

To check the status of your order, go to Orders. Here’s what you will see: 

• Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information. 
• Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package. 
• Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m.

How do I cancel or change my order?

A message about current events: Our teams are focused on serving as many pet parents as possible, and due to high demand for essentials, including medication, we’re temporarily not able to change existing orders.

If your order hasn’t shipped yet, you can cancel it from your account. Go to Orders, click on the order you want to cancel, and click the “Cancel This Order” link.  

If you need help canceling your order, please send us a message with your order number. We will resolve it as quickly as possible so that your experience is simple and worry-free. If we have already processed your order, we may not be able to cancel it. In that case, we will issue you a refund. We also accept returns within 365 days of purchase. 

How long does it take to get my order?

Most customers can expect to receive their food and supplies within 1 to 3 days. Orders that require prescription approval or personalization may take longer to ship.

How much is shipping?

Orders over $49 ship free! All other orders ship for a flat rate of $4.95.

Who will be delivering my order?

We ship via FedEx and other premium carriers to provide you with the fastest and most reliable service available.